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Frequently Asked Questions

Is it necessary for me to tip the movers?

It’s entirely up to you whether or not to do so. You may give the movers some suggestions if you believe they supplied you with nice and beneficial service. This is strongly linked to the sensation of obtaining excellent and deserving service. It is entirely dependent on the circumstances and the actions of the movers. If they arrived on time, were helpful, completed their task quickly and professionally, and were pleasant, you may give them recommendations; if not, dismiss this idea.

What is the preferred term to use before a move?

If you plan to move in the winter or during the colder months of the year, you should call two to three weeks ahead of time. If you begin negotiating in the colder months of the year, two or three weeks before the scheduled transfer, you will have plenty of options. During the summer, all movers are in high demand, making it difficult to find movers who can meet your expectations. Then you should contact them 6-7 weeks before the move, because you will have a larger pool of movers to pick from if you start much earlier.

Is it necessary to estimate the value of the products before the move? If so, why do you think that is? 

Yes, it is critical; you must recognize that you do not want to pay for an overestimation, and the mover does not want to receive less money than he could receive. Estimation is crucial, and it may be included in the services supplied by the movers.

How long does it take to relocate?

It depends entirely on the time of loading and unloading, as well as your distance from the truck’s base and the distance to your destination.

What kind of preparations do I need to do to make a successful move? 

Make a checklist, call the movers and clarify whether or not an agreement is genuine, and double-check everything to ensure a smooth transition.

When should I make my payment? 

After everything is finished, just like in a restaurant, you can express your desire to relocate by paying a deposit, but this is entirely up to you.

Are there any items that CBD Movers will not transport? 

CBD Movers is restricted from transporting some items, such as certain household cleaning products, fireworks, and firearms, per policy.

Is it possible for CBD Movers to assist me with my packing?

Yes, your agent may assist you with professional packing services to alleviate the stress of relocating. Our removals in Canberra are trained to work quickly and efficiently while using industry best practices, ensuring that your items are ready to travel safely. You can pack yourself if you want, or ask our experts to develop a custom pack option according to your specific requirements.

Do CBD Movers accept a variety of payment methods?

Our representative will assist you with payment arrangements before unloading at your destination, or you can pay when your products are put onto the truck. You can pay with cash, credit card, or cheque (certified check, traveler’s check, bank check, or personal check are all accepted, although with restrictions).

How do CBD Movers determine the cost of my move?

The cost of your move is determined by the type of service supplied by CBD Movers.